Data Protection Notice

This privacy policy describes the types of information we may collect from you or that you may provide when you use our products and services when you visit our website, www.unrisk.com, or provide us with information at any public events or business contracts with uni software plus GmbH. Furthermore, you agree to our practices for collecting, using, maintaining, protecting, and disclosing that information.

UnRısk is a brand of the company uni software plus GmbH. The company is the data controller of your personal data that you provide on the website or in social media channels. uni software plus GmbH may be contacted in any manner stated in the "Contact Information" section of this privacy policy.

Purposes for which we process your personal data

We use information that we collect about you or that you provide to us, including any personal data:

to carry out our obligations and enforce our rights arising from any contracts, including support, billing and collection
to provide you with information, products, or services that you request from us (including activation keys necessary to use our products and services you install on your own computers and networks)
to invoice you for our products and services that you order
to notify you about any product changes or services we offer or provide
for any purpose required by law
for any other purpose with your consent
for any other purpose with your consent
to perform succession planning
- Marketing and sales (including the organisation of competitions)
- Direct advertising and newsletters
- Lead generation, lead nurturing, lead qualification
If you provide your personal data through a contact form as part of a LinkedIn campaign, you consent to the processing of the data provided,
as well as any additional personal data collected through your use of this service. This includes the right to contact you via email or phone.
You can withdraw this consent at any time.
- Website analysis and optimisation
- Conversion optimisation

Source of personal data

We collect personal data:

on our website
in emails, texts, and other electronic messages between you and our company
that you provide at marketing, trade shows, training registrations, and other business events
that you provide as part of an agreement between you and our company for our products and services
that you provide on social media channels (LinkedIn, X (Twitter))

Categories of data

We process the following categories of data:

Data by which you may be personally identified. Specifically, we collect your name, postal address (if you are an individual using our products and services), e-mail address, telephone number and financial account information (for payment only)
We collect this information directly from you when you provide it to us (e.g., information you provide as part of an agreement for our products and services, or records and copies of you if you contact us for support)
We also receive data from third parties, for example, our business partners that helps us provide our products and services to you
We also process data that is about you but individually does not identify you. Specifically, we collect your job title, employer name and contact information, and unique identifiers that identify your computer equipment (e.g., IP addresses, internet service provider, make and model of equipment and activation keys)

As you navigate through and interact with our website, we may also use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns such as:

details of your visits to our website, specifically traffic data, logs and other communication data and the resources that you access and use on the website
Information about your computer and internet connection, specifically your IP address, operating system, and browser type

The information we collect automatically helps us to improve our website and to deliver a better and more personalized service by enabling us to:

estimate our audience size and usage patterns
store information about your preferences, allowing us to customize our website according to your individual interests
speed up your searches and other similar functions available on our website
recognize you when you return to our website

This provision of personal data is voluntary. Please read this policy carefully to understand our policies and practices. If you do not agree with our policies and practices, you may not be able to use our website or our products and services. This privacy policy may change from time to time. Your continued use of our website or our products and services after we make changes is deemed to be acceptable of those changes, so please check this privacy policy periodically for updates.

Lawful Basis for Processing your Personal Data

If you are in the European Union, the processing of your personal data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities:

Legitimate interests: We will process your personal data as necessary for our legitimate interests. Specifically, we process your personal data to facilitate communication between uni software plus GmbH and you, to improve our website, products and services, to safeguard our IT infrastructure and intellectual property, to detect and prevent fraud and other crime and to promote our business and to provide you with information that you request from us.
To fulfill our obligations to you under our contract: We process your personal data to fulfill our obligations according to our contract to deliver our goods and services.
As required by law: We may also process your personal data when we are required to by law, to comply with government inspection, audits and other valid requests from government or other public authorities, to respond to legal process such as subpoenas when we belief that such requests meet the applicable legal standards, or as necessary for us to protect our interests or legal rights and remedies (for instance, when necessary to prevent or detect fraud, or attacks against our network), defend litigation, and manage complaints or claims.
Consent: By using our website or entering an agreement with uni software plus GmbH to provide you with our products and services, you consent to our privacy policy. If you do not consent to this privacy policy, please do not use the website or enter into an agreement with uni software plus GmbH.

Automated decision making

uni software plus GmbH generally does not use any automated decision making processes on your personal data.

Information transfer

We may disclose personal data as described in this privacy policy:

to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them. Specifically, these entities provide IT and infrastructure support services (including hosting providers), shipping, billing and collections, and other similar business services
to fulfill the purpose for which you provide it. For example, if you give us personal data through the “Contact Us” feature on the website or to open a support ticket, we will transmit the contents of that email and your email address to the appropriate contact person to answer your request
to your employer and/or the administrator for your account
with your consent
to a buyer or other successor in the event of a merger, divestiture, restructuring, dissolution, or other sale or transfer of uni software plus GmbH, in which personal data held by uni software plus GmbH about our customers is among the assets transferred

We may also disclose your personal data to third parties:

to comply with any court order, law, or legal process, including to respond to any governmental or regulatory request
to enforce or apply our terms of use and other agreements, including for billing, support and collection purposes
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of uni software plus GmbH or others. This includes exchanging information with law enforcement and with other companies and organizations for the purposes of fraud protection and credit risk reduction

Consent to processing of personal data in countries outside the EU

Your personal data is transferred by uni software plus GmbH to another country only if it is required or permitted under applicable data protection law and if there are appropriate safeguards in place to protect your personal data.

In order to provide our website, products and services to you, we may send and store your personal data outside of the EU including the United States. Accordingly, your personal data may be transferred outside the country where you reside or are located, this is only including countries that provide an adequate level of data protection (standard contractual clauses for the transfer of personal data to third countries).

Data security

We have implemented measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the Internet is not completely secure. Any transmission of personal data is at your own risk. We are not responsible for circumvention of any security measures contained on the website.

Data retention periods

uni software plus GmbH will retain your personal data for the entire time of an ongoing business relationship. After this, we may retain your personal data

for as long as necessary to comply with any legal requirement
on our backup and disaster recovery systems in accordance with our backup and disaster recovery policies and procedures
for as long as necessary to protect our legal interests or otherwise pursue our legal rights and remedies
for data that has been aggregated or otherwise rendered anonymously in such a manner that you can no longer be identified

Your rights in connection with your personal data

Applicable data protection laws may provide you with certain rights to your personal data, such as

to check whether and what kind of personal data we hold about you and to request copies of such data
to request correction, supplementation and or deletion of your personal data that is inaccurate or processed in non-compliance with applicable requirements
to request us to restrict the processing of your personal data
in certain circumstances, to object for legitimate reasons to the processing of your personal data, or to revoke consent previously granted for the processing
to request data portability
to know the identities of third parties to which your personal data is transferred
to lodge a complaint with the competent authority

Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on how Google uses data when you use our partners' sites or apps, please visit: Google Privacy & Terms.

Use of MonsterInsights

We use MonsterInsights to integrate Google Analytics on our website. This plugin helps us collect data about user interactions, traffic sources, and behavior on our website. The data collected through Google Analytics is used to improve our website's performance and user experience. We do not share personal data with third parties except as required by law.

Data Collection and Use

We collect information about your equipment, browsing actions, and patterns automatically as you navigate through and interact with our website using automatic data collection technologies such as:

Details of your visits to our website, including traffic data, logs, and other communication data and the resources that you access and use on the website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically helps us to improve our website and to deliver a better and more personalized service by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our website according to your individual interests.
Speed up your searches and other similar functions available on our website.
Recognize you when you return to our website.

Opt-Out Option

If you wish to opt-out of Google Analytics tracking, you can use the Google Analytics opt-out browser add-on, which can be downloaded here: Google Analytics Opt-out Browser Add-on.

Use of Brevo (formerly Sendinblue)

We use the "Brevo" platform (formerly Sendinblue) for the distribution of our newsletter and the management of our email campaigns. Brevo is a service provider based in Germany that ensures secure and GDPR-compliant processing of your personal data.

The data you provide when signing up for our newsletter (e.g., email address) is stored on Brevo's servers within the European Union. Brevo uses this data exclusively for sending and analyzing the newsletters on our behalf. Brevo does not share your data with third parties.

For more information on Brevo's data privacy practices, please visit: Brevo Privacy Policy.

Social Media (LinkedIn and X (Twitter))

For UnRısk, we use social media:

to contact our customers and potential customers
to provide you with current information about UnRısk
to inform you about our events and webinars
to advertise our products and services
to provide you with posts on industry-related topics

When using social media, we and the operator of the social network process personal data of the visitors to our fan pages. Protecting your personal data is very important to us. We therefore always treat your personal data as confidential and in compliance with the relevant data protection regulations, in particular the EU’s General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG) and the Austrian Telecommunications Act (TKG). This privacy policy is designed as the best way to provide you with details about how we process your personal data and about your rights as a data subject. However, if you still have unanswered questions, please use the contact information details below.

You can contact us via the following social networks:

LinkedIn
X (Twitter)

This is possible, for example, by sending a message, leaving comments or writing posts. To be able to reply, we process your user name and the information you provide in your message about your request. We process your personal data only to the extent necessary to process your request. Depending on the content of your message, we process your data for the purpose of the steps prior to entering into a contract or for the performance of a contract (on the basis of Article 6(1)(b) GDPR) or in our legitimate interest (on the basis of Article 6(1)(f) GDPR) in providing the best possible service to our customers and potential customers.

X (Twitter)

The X privacy policy is available at https://x.com/en/privacy. The data controller is Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland. Queries about Twitter's privacy policy can be sent via the following link: https://help.x.com/en/forms/privacy.

The LinkedIn privacy policy is available at the following link: https://www.linkedin.com/legal/privacy-policy?_l=en_GB. The data controller responsible for the processing of personal data is LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. You can use the following link to contact LinkedIn: https://www.linkedin.com/help/linkedin/ask/PPQ?lang=en. You can contact the LinkedIn data protection officer here: https://www.linkedin.com/help/linkedin/ask/ppq.

Retention period for your data related to social networks

We only store your data for as long as necessary to fulfil the purpose of processing, to comply with legal obligations or to defend against possible liability claims. We have no influence over the retention periods of the social networks (X and LinkedIn). See the links in section 3 to the privacy policy of each social network for information; please address any queries in this regard directly to the provider of the social network.

Contact Information

If you have any questions, concerns, complaints or suggestions regarding our privacy policy, please contact us:

uni software plus GmbH
Linzer Straße 6
4320 Perg
Austria
voice: +43 7262 52834
office(at)unisoftwareplus.com

Alternatively, you may also contact our person in charge:
Michael Aichinger
office(at)unisoftwareplus.com